The Nigerian Electricity Regulatory Commission (NERC) has disclosed that 1.9 million electricity customers were delisted from its database between March and June 2025.
The total number of customers fell from 13.7 million in March to 11.8 million by June, following a rebasing exercise aimed at including only active consumers those billed or vended at least once in a year.
The second quarter report also revealed that 5.4 million electricity customers across the country remain unmetered, while only 6.4 million of the 11.8 million served by distribution companies (DisCos) had meters installed.
Despite significant investments in the power sector, including a $500 million World Bank loan in May 2024, Nigeria continues to face challenges with stable electricity supply.
The report noted a decline in electricity generation during Q2 2025, with average hourly generation dropping by 269.53 MWh/h (5.65%) compared to Q1 2025, resulting in a total generation decrease of 474.15 GWh (-4.6%).
The decline was attributed to lower energy offtake by grid connected customers, including DisCos.
It stated, “The system is failing both consumers and investors.
“Delisting 1.9 million customers does not address the core problem, which is unreliable supply and lack of transparency in billing.”
The persistent issues, coupled with widespread complaints over high electricity costs from estimated billing, have fueled concerns over accountability and the effectiveness of investments in the nation’s power sector.
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